Terms & Conditions

Welcome to Zenom Solar!
These Terms and Conditions (“Terms”) govern your access to and use of our website (www.zenomsolar.com) and all associated services and products offered by Zenom Solar. By using our website or engaging with our services, you agree to be legally bound by these Terms.

1. General Use

By accessing this site, you confirm that you are at least 18 years old and agree to comply with all applicable laws and regulations.

You may not use our services for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction.

2. Intellectual Property

All content on this website—including text, images, graphics, logos, and product descriptions—is the intellectual property of Zenom Solar. You may not reproduce, modify, distribute, or republish any content without our written permission.

3. Product & Service Information

We strive to ensure all product details, pricing, and availability listed on the website are accurate. However, Zenom Solar reserves the right to:

Modify or discontinue products without prior notice
Correct any errors, inaccuracies, or omissions in pricing or descriptions
Refuse or cancel orders due to pricing errors or availability issues

4. Orders & Payments

By placing an order, you agree that:

You are authorized to use the payment method provided
You will provide accurate billing and shipping information
Full payment must be received before delivery or installation begins

We reserve the right to cancel or refuse any order at our discretion.

5. Delivery & Installation

Installation of solar products will be carried out by CEC accredited technicians or authorized representatives. Delivery timelines may vary depending on location, availability, and external factors like weather or supply chain delays.

Customers are expected to cooperate by providing access to the site and necessary approvals, if applicable.

6. Warranties

Our products come with manufacturer warranties. Typical coverage includes:

Solar Panels: 25 years performance warranty
Inverters: 10 years warranty
Solar Accessories: Varies by item

Please refer to individual product documents for warranty terms. Warranty claims must be made within the valid period and require proof of purchase.

7. Limitation of Liability

To the fullest extent permitted by law, Zenom Solar will not be liable for:

Any indirect, incidental, or consequential damages
Loss of profits or data
Delay or failure in performance due to circumstances beyond our control (force majeure)

8. User Conduct

You agree not to:

Submit false information through contact forms or inquiries
Interfere with or disrupt the website’s functioning
Attempt to hack, modify, or reverse-engineer any part of our website or services

9. Termination

We reserve the right to terminate or suspend your access to our website and services at any time, with or without notice, if we believe you have violated these Terms.

10. Changes to Terms

We may update these Terms occasionally. The latest version will always be available on our website. Your continued use of the site indicates acceptance of any changes.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Prayagraj, India.