Privacy Policy

Effective Date: 05/04/2025.

Welcome to Zenom Solar!
We deeply respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our products and services.

1. Information We Collect

We collect both personal and non-personal information to provide you with a better experience. This includes:

Personal Information: Name, phone number, email address, company name, address, and any other details you submit via our contact forms, product inquiry forms, or during consultation calls.
Payment Information: When applicable (e.g., if you purchase a product or service), we may collect payment details such as billing address and transaction information.
Automatically Collected Data: Your IP address, browser type, device details, pages visited, time spent on site, and referral sources via cookies and similar technologies.

Note: We never store your card details or sensitive payment data on our servers. All payments are processed via secure third-party gateways.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and improve our services
To respond to your inquiries and provide customer support
To send updates, newsletters, or promotional content (you can opt out at any time)
To fulfill service or installation requests
To improve website performance and user experience
To comply with legal or regulatory requirements

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

Service providers or contractors helping us deliver our products and services (e.g., technicians, installation partners, or shipping vendors)
Legal authorities, if required by law, or to protect our legal rights and comply with judicial proceedings

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to enhance your browsing experience. Cookies help us understand user behavior, track preferences, and improve content relevance.

You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.

5. Data Security

We implement industry-standard security measures like SSL encryption, firewalls, and secure hosting environments to protect your data from unauthorized access, misuse, or loss.

6. Your Rights & Choices

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or outdated information
Request deletion of your data (in some circumstances)
Opt-out of promotional communications

To exercise any of these rights, email us at: info@zenomsolarpower.com

7. Third-Party Links

Our site may contain links to other websites. Once you leave our website, we are not responsible for the privacy practices or content on those external sites. We recommend reviewing their respective privacy policies.